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FAQs

FAQ

You Asked, We Answered
  • How can I make, cancel or reschedule an auto glass appointment?
    To make, cancel or reschedule an appointment, please contact us at (703) 850-4849
  • How soon can the auto glass job be completed?
    We typically have same-day or next-day availability. To inquire about the next available appointment, please contact us at (703) 850-4849
  • How long will my auto glass repair or replacement take?
    Windshield repairs typically take 45 minutes or less and windshield/door glass replacements typically take an hour or less
  • Can I drop off my vehicle?
    Please contact us to confirm whether vehicle drop off is available for the requested service date
  • Will you vacuum my vehicle after service?
    Yes, our technicians will vacuum as much of the broken auto glass in your vehicle
  • How do I know if auto glass damage can be repaired?
    If your windshield damage is a dime size or smaller, we may be able to repair it instead of replacing the entire windshield.
  • Can you guarantee that a chip or crack in my windshield that can be repaired will not become larger during the repair process?
    No. In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger.
  • Can you guarantee that the chip or crack will be invisible after the windshield repair has been completed?
    Most successful repairs will have a slight blemish or imperfection where the impact occurred. However, the cosmetic appearance of the repair should show some improvement compared to the damage before the repair.
  • Will you replace the stickers on my windshield?
    Yes, if possible. We will remove inspection stickers and other items affixed to your windshield and, if permitted by law, re-apply to the new windshield.
  • Will you attach my rear view mirror to the new windshield?
    Yes, our auto glass technicians will remove your rear view mirror and attach it to your new windshield if possbile
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